Privacy Policy

Effective Date: 26/06/2025

1. Introduction

Welcome to Maddad (FZE) ("Company", "we", "our", or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], including any downloadable content, online tools, forms, and services powered by Odoo.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

2. Legal Compliance

This policy is in compliance with the data protection regulations applicable in the United Arab Emirates, including the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data, and adheres to principles aligned with GCC regional standards.

3. Information We Collect

• Personal Information: Includes your name, email address, contact number, company name, and any other details provided via forms or downloads.
• Technical Information: IP address, browser type, device information, operating system, and access logs.
• Usage Data: Interactions with downloadable content, online tools, and website features.

4. How We Collect Data

• Directly from you (e.g., forms, contact requests, demo bookings)
• Automatically through cookies and analytics tools
• Through third-party integrations such as Odoo CRM or Marketing modules

5. Purpose of Data Collection

• To respond to your inquiries and provide requested services
• To send you updates, newsletters, or marketing communications
• To improve our website and tools functionality
• To comply with legal obligations and Odoo partnership requirements

6. Sharing of Information

We do not sell or lease your personal information. However, we may share it with:

• Odoo S.A. and its affiliates, where necessary for partnership purposes
• Service providers and processors (e.g., hosting, analytics)
• Legal authorities when required by applicable law

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion at any time unless retention is required for legal, accounting, or regulatory purposes.

8. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. This includes secure hosting, SSL encryption, and access controls.

9. Your Rights

Under UAE and applicable GCC laws, you may:

• Request access to your data
• Request correction or deletion
• Withdraw consent to marketing communications
• Object to or restrict processing under certain circumstances

10. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience and track website usage. You may control cookie preferences via your browser settings.

11. Third-Party Links

Our website may contain links to external sites not controlled by us. We are not responsible for the privacy practices or content of such sites.

12. Updates to This Policy

We may update this policy periodically to reflect changes in legal requirements or our business operations. Updates will be posted on this page with the effective date.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:

Maddad (FZE)

Sharjah Research, Technology & Innovation Park

Email: dmz@maddad.ae

Phone: +971527829363